Incluvie, Boston, MA (Remote)

UI/UX Designer (Internship)  -  Jan, 2022-May, 2022

• • • Collaborated effectively with the product, SEO, and management teams and created prototypes and mockups for mobile app and company website by using Figma.

    • Identified and incorporated usability findings into the design to enhance user experience.

    • Drove product improvements based on understanding business requirements and user feedback in close collaboration with cross-functional teams.

Tomkin Consulting, LLC, West End, NC (Remote)

UI/UX Designer - May 2021-Jan. 2022  

Graphic Design Internship - Feb. 2021-May 2021     

• Collaborated with UI/UX and development teams to create stunned graphics to support ongoing social media accounts, and marketing initiatives.

• Designed advertisements for online platforms such as Facebook, Instagram,

and blogpost.

• Designed proposals with customers needed to other stakeholders.

Salute for Style (Remote)

Advisory Board Member  - Aug., 2021-Nov., 2021

Volunteer  - May, 2021-Aug., 2021

E-commerce UI/UX (Internship) - Feb., 2021-May, 2021

• Collaborated with partners on built information architecture, such as sitemaps, and wireframes for         48in48 task.

• Created deliverables that helped solve real business problems and identified business goals including: mission statements, value propositions, customer segments, milestones, and sustainability.

• Led UI/UX team on design projects, presentations, and was responsible for communicating approvals to stakeholders and team members for the Collab Accelerator program.

On Top Visibility, Bohemia, NY

Graphic Designer (Internship) - Oct., 2017-Dec., 2017                        

• • • Conceptualized and designed site content, web marketing assets, and social media collateral

    • Support creative, merchandising, and marketing department with creative visual, social, and web campaigns and print materials

    • Collaborate with the marketing team and management to discuss practical mock-ups and use their feedback to develop a final draft

Farmingdale State College, Farmingdale, NY

IXD Research Assistant - Mar., 2017-Aug., 2018

• • • Completed study abroad internship in mixed reality technology and experience at Napier University, Edinburgh UK.

    • Benchmarked commercial examples of augmented, and virtual reality.

    • Developed interaction design strategies from concepts to create storyboards.

    • Created user stories highlighting key functionalities of interactive systems.

Seawolf Technologies, Inc., Syosset, NY  

Graphic Designer - Aug., 2009-Aug., 2010                           

• • •  CCreated and designed image advertisements for product promotion in Chinese newspapers, magazines, and Seawolf shops

    • Answered multiple phone lines; analyzed, resolved, and assisted customer requests concerning services and products

    • Recommend, and consult with the manager on the most appropriate graphic design options based on the overall marketing goals

Chase Bank, South Huntington, NY

Associate Banker - May 2022- Present

• • • Search data and transactions at clients’ and supervisor’s request.

    • Guide clients in the proper use of self-service options such as Chase Mobile app, Chase website, and ATM.

    • Assist and identify client concerns and effectively manage client issues/concerns, escalating as needed.

People’s United, Division of M&T Bank, Great Neck, NY

(Formally FSR Supervisor at Suffolk County National Bank)

Banker II - Jul. 2011-May 2022

• Promoted twice from Teller to Head Teller, and to Financial Service Supervisor based on superior performance and efficiency.

• Participated and supported the branch management team with ongoing coaching and development activities.

• Provided comprehensive customer service, and developed customer relations to facilitate option exploration and monitored account status by using Salesforce.